Digitized Training Content for a North American Multinational Media Conglomerate

Our client is an award-winning multinational media conglomerate based in North America

The Ask

Our client was utilizing internal senior resources to create video-based learning content and facilitate product trainings for new resources. They realized that the process was slow and needed to-

 

  • Save the time of their senior resources who were currently involved in recording the training video
  • Develop customizable, upgradable and interactive eLearning content that can be deployed at speed and scale
  • Stop team-wide brain drain issue

We divided the content into interactive modules and developed prototypes to demonstrate how the modules will flow, embedded audio plug-ins and hosted the content on our cloud-based LMS

Our Solutions

NLL Academy  helped boost employee engagement and enhanced retention by authoring and developing a scalable, interactive eLearning program for our client.

  • Our in-house Tax Subject Matter Experts (SME) worked closely with the client’s business team to define training objectives, design a customized course curriculum and author scenario-based learning content as a scalable training solution
  • Using our foolproof eLearning Content Development Framework, we were able to gather, analyze, script and divide the content into interactive modules. Further, we developed prototypes to demonstrate how the modules will function or look like, imbedded audio plug-ins and hosted the content on our cloud-based Learning Management System (LMS)
  • To ensure continuous quality support, we also created our own eLearning content to upskill our own internal team members on the client’s tax product

The Impact Delivered

100%

75+

75+

Resources trained and certified in customer’s product

100%

35%

35%

Reduction in training cost per employee

100%

80%

80%

Reduction in time spent by senior resources on training