About The Course

Deployed across a myriad of industries, businesses and non-profits entities, Salesforce is a Customer Relationship Management (CRM) platform that promotes better connectivity with customers. Salesforce holds more than 20% of market share in CRM.


Salesforce Administrators work with stakeholders to determine system requirements and customize the CRM, ensuring smooth operations, maintenance and regular updates. This course trains you on the platform’s latest tools and functionalities so you can serve as the bridge between new technology and the business, helping achieve the company goals. You will learn how to manage users, provide high security, build cloud apps and reports.


Fresh graduates with Bachelors of Engineering or Bachelors of Computer Science or 1-2 years of work experience in IT

Time Commitment

2 weeks full time


Virtual Instructor-Led Training



Course Content

  • Introduction to Cloud Computing
  • Software as a Service – Explanation
  • Platform as a Service – Explanation
  • Infrastructure as a Service – Explanation
  • Salesforce CRM Editions
  • Salesforce Navigation
  • Salesforce Terminologies
Salesforce Platform , Application , Account setup
  • What Is Salesforce Cloud Platform?
  • App/Site/VM/Heroku Platforms
  • Personal Account Setup (Managing Personal Information / Password Reset / Users, Roles, Profiles)
Salesforce Building Block / Objects / Relationships
  • Salesforce Building Blocks
  • Working With Standard Objects
  • Creating And Maintaining Relationships
Setting Up Rules And Processes
  • Creating Data Validation Rules
  • Define / Create / Setup Workflow Rules
  • Plan / Create / Use Workflow Process
Analytical - Reports & Dashboards
  • Report Overview
  • Creating Reports
  • Using Filters
  • Executing Custom Formulas
  • Visualizing Dashboards
Security , Sharing And Monitoring
  • Managing the Users
  • Object / Field/ Record Level Security
  • Define Sharing Rules
  • Types of Sharing Rules
  • Monitoring Organizational Data
Capstone Project /Certification
  • Salesforce Capstone Project
  • Salesforce Certification Preparation
  • Mock Test

Why Study With Us?

Trainer Profile Sample

Work Experience

Core Technology Faculty
  • 10+ years CRM experience on the Salesforce platform.
  • Experience in implementing 4 full life-cycle Salesforce projects.
  • Experience in troubleshooting experience with Salesforce.
  • Experience in developing robust architecture for Salesforce aligned with client business objectives.


  • Implemented data integration tools and experience integrating Salesforce with different business systems.
  • Implementation of environment management, release management, code versioning best practices, and deployment methodologies.
  • Responsible for supporting quality programs throughout the entire SDLC period.

Education and Awards

  • Master’s degree in Computer Science.
  • Certified in Sales Cloud, Service Cloud.
  • Client award for the best CRM implementation in the year 2020.


Who can join this program?

A minimum Bachelors in engineering or masters in engineering and a person with experience in cloud technology can join this program.

Whether experience is required to join this program?

No, experience is not required to join this program.

How is the market demand for Salesforce Administrator?

The demand for CRM tools is going to increase by 40% by 2022. Hence, trained Salesforce administrators are in high demand.

Will I get any placement support after completing the program?

Yes, you will get placement assistance from NLL Academy.

What is the average salary of a Salesforce Administrator?

The average annual compensation of a Salesforce Administrator ranges $80,000 in USA, depending on the project exposure.

What are the usual job roles available after completing of a Salesforce Admin program?

After completion of the program you will become Salesforce Administrator, Salesforce Administrator Consultant.

Contact us now for detailed curriculum and more!